• Best Consultation
    Ideal Solution, Perfect Delivery
  • 5 Little Road, #05-01 Cemtex Industrial Building
    Singapore 536983

Privacy Policy

Terms and Conditions

These terms and conditions ("Terms") govern your use of the services provided by Appzgate Solutions Pte. Ltd. ("Appzgate," "we," "us," or "our") through our website, mobile application, or any other platform (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.

Please review this terms and conditions carefully so that you understand our terms and conditions and practices.


LICENSE

Subject to compliance with these Terms, the Company grants you a non-exclusive, non-transferable, revocable license to use the Software for your internal business purposes. You may not sublicense, sell, rent, lease, distribute, or otherwise transfer the Software or any rights therein to any third party.

USE OF THE SOFTWARE

You agree to use the Software only for lawful purposes and in accordance with these Terms. You agree not to modify, adapt, translate, reverse engineer, decompile, or disassemble the Software or any portion thereof. You agree not to access or use the Software in a manner that could damage, disable, overburden, or impair the Company's servers or networks.

INSTALLATION SERVICES

Installation Services will be as set out in the Quote and may include menu and product configuration (in accordance with any maximum number of items), installation of the Software on the Hardware, on-premises technical support on the Go Live Date and urgent Installation Services (for installations that need to take place earlier than 10 Business Days after the Commencement Date). Based on the type of Installation Services set out in the Quote, we will provide Installation Services either:

  • In person, by sending our Personnel to the Premises; or
  • Remotely.

TRAINING

Training will be as set out in the Quote and means the training of your Authorised Users to assist them to use the Software and Hardware. Based on the type of Training set out in the Quote, we will provide the Training:

  • In person, by sending our Personnel to the Premises; or
  • Via email, online meeting or telephone.

UPDATES / UPGRADES

Updates: Refers to modifications or improvements made to the current version of the POS software to enhance functionality, address bugs, or improve security.
Upgrades: Denotes the release of a new version of the POS software, incorporating significant enhancements, new features, and improvements.
Eligibility: a. Customers with an active and valid license for the POS software are eligible to receive updates and upgrades. b. Updates are provided free of charge, while upgrades may be subject to additional fees unless otherwise specified.

INTELLECTUAL PROPERTY

The Software and its original content, features, and functionality are owned by the Company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not modify, reproduce, distribute, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Software, except as necessary for your own internal business use.

LIMITATION OF LIABILITY

We may use cookies, web beacons, tags, scripts, pixels, advertising identifiers, and similar technology ("Cookies") to collect anonymize information about your device on either an automated basis or passive basis when you browse our site. The information may include information about your web browser, IP address, time zone, individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site.

WITHDRAWAL OF PERSONAL DATA

You may withdraw your consent to provide Personal Data by submitting your request via email to the contact details below. Depending on your request, we may or may not be able to provide our service to you. Usual timeline required for this process is around 10 days.

EXTERNAL WEBSITES

Our Site may contain links to other websites not maintained or related to use. This privacy policy only applies to our Site. You should therefore read the privacy policies of the other websites when you are using those websites.

MINORS

Our Site is not intended for individuals under the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use our site.

RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.

WITHDRAWAL OF PERSONAL DATA

You may withdraw your consent to provide Personal Data by submitting your request via email to the contact details below. Depending on your request, we may or may not be able to provide our service to you. The usual timeline required for this process is around 10 days.

ACCESS AND CORRECTION OF PERSONAL DATA

You have the right to access and update your Personal Data at any time. If you would like to correct or review the Personal Data we have about you, you can let us know by contacting us at the email listed below. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

TERMS & CONDITIONS

Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website, web app, or mobile apps.

CHANGES TO OUR PRIVACY POLICY

We will amend this Privacy Policy from time to time and the updated versions will be posted on our website. Please check back frequently to see any updates or changes to this Privacy Policy. Continuation of the use of our service without notifying us on any issues, will mean that you agree with our latest Privacy Policy.

CONTACT US

If you have questions about this terms and conditions, please contact us by e-mail at enquiry@appzgate.com.